Return Policy

Refunds and returns

All purchases are not cancellable, are non-refundable, unless they are considered defective.

If it is considered defective, the product will be repaired at the expense of the manufacturer assuming that it falls under the manufacturer’s warranty.

To start a return for a potentially defective product, you can contact us at 

supports@lamassusys.com

 

If your return is accepted, we’ll email you information for the return, as well as instructions on how and where to send the package.

Items sent to us without prior request for a return will not be accepted.

You can contact us at any time for any return questions at

supports@lamassusys.com